Streamlined Service, Enhanced Revenue: The Future of Norfolk Hospitality
‘An exclusive Testimonial’
JR’s has revolutionized their customer service experience with the implementation of self-service kiosks —and the results speak for themselves. Operations Manager Ben shares his insights on how this technology investment is paying dividends:
“The kiosk remains consistently active throughout our operating hours, regardless of customer volume,” During peak hours, it significantly increases our order processing capacity, while during quieter periods, it allows us to optimize staffing resources.”
The benefits extend far beyond operational efficiency:
- Enhanced Customer Satisfaction: Faster service encourages longer visits and increased return rates
- Strategic Staff Allocation: Team members can focus on food preparation and table service rather than order taking
- Extended Revenue Opportunities: Continue accepting orders even after the main till is closed
- Consistent Performance: No sick days, no training required—just reliable service around the clock
“For hospitality businesses looking to stay competitive, this technology investment is essential,”
For more information please call ECR 01603 610559 or visit website CLICK HERE
